Thank you for your feedback. We’re sorry that you haven't received your order yet.
Please kindly reach out to us via email: email@example.com with the email address being associated with your order.
In case you had contacted us, please help us check your inbox including the spam to avoid missing our support. We definitely will clarify the problem and give the best solution. We sincerely apologize again for the inconvenience.
While the items look very much like the pictures, the feel of the item is a bit rough. I really thought twice before spending so much for it. I think I should have though 3 times at least. Not worth the money.