Cancellation & Modification

Everything you need to know about making changes to your order

Cancellation

To keep processing fast, orders move into production shortly after they're placed. Therefore, once your order is placed, cancellations cannot be accepted.

Need to Make Changes?

If you need to make changes to your order, please contact us within 2 hours of placing your order through our Help Center Page. After this time, the order will be locked for production and cannot be modified.

2-Hour Window for Changes

Within 2 Hours

You can make modifications to your order within 2 hours from the moment of placing it.

After 2 Hours

After this two-hour window, your order will be locked for production, and no changes will be accepted.

Please Note

  • Orders requiring design changes during peak seasons may experience longer processing times.
  • By completing your purchase, you agree to the policy stated above.

Refund Processing Time

In case of a successful cancellation, the refund will be processed based on your original payment method:

Digital Wallet

3 to 5 business days

Credit card

Up to 10 business days

Need Help with Your Order?

Our customer support team is here to help you with any questions about your order.

Contact Customer Support